Britannia industries compensate the 60000₹ to Kerala High school , here is why

The District Consumer Disputes Redressal Commission in Thrissur, Kerala, has ruled that Britannia Industries and a local bakery must compensate ₹60,000. The reason behind it for selling biscuit packets. These packets were significantly lighter than the advertised weight.  Britannia industries compensation reason According to Bar and Bench, consumer George Thattil bought two packets of “Britannia NutriChoice and Thin ArrowRoot Biscuits’ ‘ from Chukkiri Royal bakery. These claimed to weigh 300 grams. However, upon inspection, the packets were found to weigh only 268 grams and 248 grams, respectively. These both were falling short of the declared weight. Following George’s complaint, the Flying Squad of Legal Metrology’s Assistant Controller in Thrissur conducted an investigation and confirmed the weight discrepancy. Subsequently, he lodged a formal grievance with the District Commission in Thrissur, with the intention of halting illicit activities and seeking reparation for the financial, physical, and psychological damages incurred as a result of exploitation and deceit. The Commission was under the leadership of President C T Sabu and members Sreeja S and Ram Mohan R. They observed a significant deficiency in the net weight of the MO1 package containing biscuits. The shortfall amounted to more than 52 grams (300-248). The panel emphasised the unethical nature of these practices. The panel asserted, “Engaging in such deceptive conduct by a delinquent manufacturer or trader is equivalent to undermining the fundamental dignity of the consumer and infringing upon their right to a life free from exploitation, deception, or any form of unfair trade practice.” Based on the findings of the report, it was determined by the Commission that both Britannia and the bakery had infringed upon the consumer’s entitlement to protection from exploitation and unjust trade practices, thereby violating the Consumer Protection Act and the Legal Metrology Act of 2009. As a result, the District Commission mandated that the “opposite parties” compensate the complainant for their losses with a payment of ₹50,000. In addition to reimbursing ₹10,000 for the legal expenses incurred by the complainant. Furthermore, the Controller of Legal Metrology of Kerala was instructed to conduct a comprehensive investigation across the state and implement measures to ensure compliance with net quantity regulations for the product/packaged commodity. The District Consumer Disputes Redressal Commission in Thrissur, Kerala, has ruled that Britannia Industries and a local bakery must compensate ₹60,000. The reason behind it for selling biscuit packets. These packets were significantly lighter than the advertised weight.  Britannia industries compensation reason  According to Bar and Bench, consumer George Thattil bought two packets of “Britannia NutriChoice and Thin ArrowRoot Biscuits’ ‘ from Chukkiri Royal bakery. These claimed to weigh 300 grams.  However, upon inspection, the packets were found to weigh only 268 grams and 248 grams, respectively. These both were falling short of the declared weight. Following George’s complaint, the Flying Squad of Legal Metrology’s Assistant Controller in Thrissur conducted an investigation and confirmed the weight discrepancy. Subsequently, he lodged a formal grievance with the District Commission in Thrissur, with the intention of halting illicit activities and seeking reparation for the financial, physical, and psychological damages incurred as a result of exploitation and deceit. The Commission was under the leadership of President C T Sabu and members Sreeja S and Ram Mohan R. They observed a significant deficiency in the net weight of the MO1 package containing biscuits. The shortfall amounted to more than 52 grams (300-248). The panel emphasised the unethical nature of these practices. The panel asserted, “Engaging in such deceptive conduct by a delinquent manufacturer or trader is equivalent to undermining the fundamental dignity of the consumer and infringing upon their right to a life free from exploitation, deception, or any form of unfair trade practice.” Based on the findings of the report, it was determined by the Commission that both Britannia and the bakery had infringed upon the consumer’s entitlement to protection from exploitation and unjust trade practices, thereby violating the Consumer Protection Act and the Legal Metrology Act of 2009. As a result, the District Commission mandated that the “opposite parties” compensate the complainant for their losses with a payment of ₹50,000. In addition to reimbursing ₹10,000 for the legal expenses incurred by the complainant. Furthermore, the Controller of Legal Metrology of Kerala was instructed to conduct a comprehensive investigation across the state and implement measures to ensure compliance with net quantity regulations for the product/packaged commodity.