Harsha Bhogle calls out IndiGo for their ‘uncaring attitude’ after watching elderly couple’s struggles.

Harsha Bhogle shared the struggles that an elderly couple faced while travelling with IndiGo. He also slammed the airline and called for sensitivity training. Cricket commentator Harsha Bhogle took X to express his disappointment with IndiGo. In his post, he detailed how an elderly couple who had paid for their seats in the front row were moved to row 19 without any explanation. Bhogle also shared that the man was struggling to walk till the back of the plane. Soon after the post went viral, the airlines also reacted to it. “The gentleman was going to struggle to walk till row 19 in a narrow passage. But who cares? A few people had to make a noise and point out the immorality and only then, thanks to the pleasant cabin crew, were the original seats restored. But, and this is the point, they had to make a noise; otherwise, Indigo was going to get them to walk till 19 and check after boarding was complete if they could be assigned 4, which meant they would have to walk back,” wrote Harsh Bhogle in his post. He further added, “The elderly lady was meekly complaining about how this is a common occurrence and how it is stressful for people their age to travel #Indigo. ‘I wish they didn’t have a monopoly,’ she said. Such a pity. I am sure @IndiGo6E; you can sensitise your ground staff to put the passenger first occasionally. It was so disappointing to see how casually they were moving elderly passengers. With success comes responsibility. As someone who is proud of a successful Indian enterprise, I hope you can be more sensitive and not institutionalise this uncaring attitude.”