Ola and Uber get CCPA notices for allegedly charging consumers different prices depending upon whether they used Android or iOS phones. Cab aggregators Ola and Uber have both gotten a notice from the Consumer Protection Authority (CCPA) for allegedly charging customers different rates based on their mobile’s operating system. Consumer Affairs Minister Pralhad Joshi announced this in a post on X (Formerly Twitter) on Thursday, January 32, 2025.
“As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of mobiles (#iPhones/ #Android) being used, Department of Consumer Affairs through the CCPA, has issued notices to major cab aggregators #Ola and #Uber, seeking their responses,” he wrote.
This comes after Joshi had said last month that there would be “zero tolerance for consumer exploitation,” asking the CCPA to conduct a thorough enquiry into the allegations.
He had even described the alleged practice as a “prima facie unfair trade practice” as well as a “blatant disregard” for consumers’ right to transparency.
